Refund Policy

1. Eligibility for Refund

• Refunds are only available if you have not accessed or used the service.
• If you cancel your subscription before using the service, you may be eligible for a full refund.
• Once you have logged in, accessed any features, or used any part of the service, refunds will not be issued.

2. Subscription Cancellations

• You may cancel your subscription at any time from your account settings.
• If you cancel before using the service, a refund request must be submitted within 14 days of purchase.
• After using the service or exceeding the refund request period, no refunds will be processed.

3. How to Request a Refund

• To request a refund, contact us at sales@funnelaiq.com with your account details and reason for the request.
• Refunds will be processed within 5 business days after approval.
• Refunds will be issued to the original payment method used for the purchase.

4. Exceptions

• Refunds are not available for promotional or discounted plans.
• No refunds will be issued due to user error, lack of understanding of the service, or failure to cancel before renewal.
• If Funnel AI Q terminates your account due to a violation of our Terms and Conditions, you will not be eligible for a refund.

5. Changes to This Policy

• We reserve the right to modify this refund policy at any time.
• Changes will be updated on our website, and continued use of the service constitutes agreement to the revised terms.

6. Contact Us

If you have any questions about our refund policy, please contact us at sales@funnelaiq.com.